Create an item
- Go to Library and pick Price items or Text items.
- Choose New price item or New text item.
- Fill in the fields (below) and choose Create item.
You can also save an item you have written in a quote: open its ⋯ menu and choose Save to library.
Fields for every item
- Code: optional, for example a SKU. Codes are how CSV imports recognise existing items, so keep them unique.
- Heading: required. It names the item in the library and in templates, and is shown on the quote, unless you tick Hide the heading on quotes (text items only).
- Description: rich text with formatting, lists, links and images. Insert smart tag above it adds a blank to fill in on each quote; see Smart tags and placeholders.
Price item fields
- Unit price or % of items above: a normal price, or a percentage of the price items above it in the quote (back to the previous subtotal), useful for something like project management at 10%.
- Unit price and Cost price are in your base currency. The cost price is optional and never shown to customers.
- Default quantity and Unit (hour, day, each…).
- Discount %, Sales category and Tax rate. New items start with your default tax rate and category. Choosing a category that has a default tax rate sets that rate for you.
- Customer options: Optional (the customer can tick it on or off), Multiple choice (one of a group of alternatives) and Editable quantity (the customer can change the quantity).
- Subscription / recurring price: tick it to set Every, Interval (weeks, months or years) and, optionally, Term (periods). Leave the term empty for an ongoing subscription.
Text items have only a code, heading (with Hide the heading on quotes) and description.
Edit, duplicate, archive or delete
- Edit opens the item; save with Save changes. If it is used in templates, saving updates those templates too. Quotes that already exist are never changed.
- Duplicate makes a copy with "(copy)" added to the heading and "-copy" added to the code, if it has one.
- Archive hides the item from the library and from searches in the quote editor. Tick Show archived and use Restore to bring it back.
- Delete removes it from the library. Quotes already using it are unaffected, and templates keep their own copy.
Last updated 19 October 2026