Delete your account or organisation

There's no self-service button to delete an organisation or a login. Deletion is permanent, so we handle it on request.

Deleting an organisation

1. Export anything you want to keep. See Export your data.
2. If you have a subscription, the owner cancels it under Settings → Plan & billing so nothing more is charged. See Cancel or resume your subscription.
3. The owner then contacts support from their sign-in email address, naming the organisation to delete.

Leaving someone else's organisation

If you were invited to an organisation and no longer work with them, ask one of its admins to remove you under Settings → Team. Your login and any other organisations you belong to are not affected.

Deleting your login

To have your personal login removed completely, contact support from the email address you sign in with. If you own an organisation that other people still use, we'll ask you to hand it over first.

Removing a customer's details

If a customer asks you to remove their personal details, you can delete their contact when no quote uses it, or edit the contact to remove the details. See Archive, delete and merge.

How we handle personal data is described in our privacy policy.